Privacy Policy
1. Who We Are
AccuSpeech (“AccuSpeech,” “we,” “us,” or “our”) is a product of Vangard Voice Systems, Inc., a company headquartered in Irvine, California, USA. We develop and provide device-based WMS automation software and related services for enterprise warehouse and distribution operations.
Website: accuspeechmobile.com
Mailing address: PO Box 5538, Irvine, CA 92616-5538 USA
Contact: info@accuspeech.com | 01.949.435.1001
2. Information We Collect
2.1 Information You Provide Directly
We collect information you voluntarily provide when you:
- Submit a contact form or demo request — name, company, job title, email address, phone number, and message content
- Book a demonstration through our Calendly scheduling link — name, email, and selected time slot
- Sign up for our newsletter or email communications — name and email address
- Apply to become a reseller or partner — business information, contact details, and company background
- Communicate with us by email or phone — content of those communications
2.2 Information Collected Automatically
When you visit our website, we and our service providers may automatically collect:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time spent on pages, and navigation paths
- Referring website or search terms that led you to our site
- Device type and screen resolution
- Cookies and similar tracking technologies (see our Cookie Policy for full details)
2.3 Information From Our Software Platform
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries, demo requests, and contact form submissions
- To schedule and conduct product demonstrations
- To send you information about AccuSpeech products, services, updates, and industry content you have requested or consented to receive
- To process partner and reseller applications
- To improve our website, content, and user experience
- To analyze website traffic and understand how visitors use our site
- To comply with legal obligations and enforce our Terms of Service
- To detect, prevent, and address technical issues or fraudulent activity
4. Legal Basis for Processing (EEA/UK Visitors)
If you are located in the European Economic Area (EEA) or United Kingdom, our legal basis for processing your personal information is:
- Consent — where you have given us explicit consent (e.g., newsletter sign-up)
- Legitimate interests — for website analytics, fraud prevention, and improving our services
- Contract performance — when processing is necessary to fulfill a request you have made
- Legal obligation — where processing is required to comply with applicable law
5. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Service providers — companies that help us operate our website and business (e.g., web hosting, email delivery, analytics, scheduling tools). These providers are contractually bound to use your information only to perform services on our behalf.
- Professional advisors — lawyers, accountants, and auditors when required
- Law enforcement or government authorities — when required by law, court order, or to protect our legal rights
- Business successors — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
We require all third parties to maintain appropriate security standards and to use your data only for the purposes we specify.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Specifically:
- Contact and inquiry information — retained for 3 years from your last interaction
- Marketing preferences and newsletter subscriptions — retained until you unsubscribe or withdraw consent
- Website analytics data — retained in aggregated, anonymized form indefinitely
When your information is no longer needed, we securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access — request a copy of the personal information we hold about you
- Correction — request that we correct inaccurate or incomplete information
- Deletion — request that we delete your personal information (subject to legal exceptions)
- Portability — request that we provide your data in a portable format
- Objection — object to our processing of your information for marketing purposes
- Restriction — request that we restrict processing of your information in certain circumstances
- Withdraw consent — where processing is based on consent, withdraw it at any time
To exercise any of these rights, contact us at info@accuspeechmobile.com. We will respond within 30 days. California residents may also have additional rights under the California Consumer Privacy Act (CCPA) — see Section 10.
8. Data Security
9. International Data Transfers
AccuSpeech is based in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our website and providing us with your information, you consent to this transfer.
For transfers from the EEA or UK, we rely on appropriate safeguards including Standard Contractual Clauses approved by the European Commission where applicable.
10. California Privacy Rights (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- The right to know what personal information we collect, use, disclose, and sell
- The right to delete personal information we have collected from you
- The right to opt out of the sale of personal information — note: we do not sell personal information
- The right to non-discrimination for exercising your CCPA rights
To submit a CCPA request, contact us at info@accuspeech.com or call 01.949.435.1001.
11. Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16 without verified parental consent, we will take steps to delete that information.
12. Links to Third-Party Websites
Our website may contain links to third-party websites including partner sites, social media platforms, and scheduling tools. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the “Last Updated” date at the top of this policy and, where appropriate, notify you by email or by posting a notice on our website.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: info@accuspeech.com
- Phone: 01.949.435.1001
- Mail: Vangard Voice Systems, Inc., PO Box 5538, Irvine, CA 92616-5538 USA
- Website: accuspeech.com/contact
AccuSpeech™ · A Vangard Voice Systems Company
